Job Purpose To provide full administration support in Bolton NHS Funded Care team. To administer a full range of clerical and administration services to the Bolton NHS Funded Care team. Key Working Relationships The post holder will be required to work with other NHS organisations including: Acute Trusts, NHS Greater Manchester (GM) Integrated Care and Intermediate Care Centres District Nurses Nursing and Residential Home Managers, Clinical Leads and administrators GP Surgery nurses and practice managers Local Authority staff (including Social Workers) Members of the public and patients. The post holder will also be expected to supervise the communication between the FCT admin team and these other agencies and organisations.

Communication To liaise with patients, nursing homes and outside agencies where necessary and to act as first point of contact for all queries concerning funding for the Continuing Care NHS Funded Care from patients, carers and outside agencies, ensuring appropriate sensitivity as required To answer telephone, e-mail or personal enquiries relating to Continuing Healthcare, retrospective and further reviews To act as the first point of contact for NHS Funded Care patient referrals and for notifying Nurse Assessors when new assessments, three monthly and yearly reviews are required Analytical and Judgement Skills To assist in the development of administrative processes and systems To be responsible for monitoring documentation to ensure relevant data/information regarding assessments and other information are recorded appropriately either on database, spread sheet or hard copy Planning and Organising To provide administration support to the Funded Care Team To attend meetings as necessary and to take part an active part in discussions concerning policy and procedure matters To set up as requested, meetings and reviews on behalf of the FCT nursing staff and liaise with other professionals and members of the public to ensure To be responsible for populating and maintaining the database with relevant information generated by Nurse Assessors. To access database for the purpose of producing appropriate reports on a monthly basis and/or as requested by the NHS Funded Care team Responsibilities for physical and financial resources The post holder will Ensure the correct personal/organisational and financial data is held for patient package in Broadcare that they update personally and for assisting in running data cleansing exercises to ensure the financial data help can be used by other departments in reconciling monthly payments. Assist with order new stationery/IT supplies for the team and maintaining existing stock of essential items. Have good keyboard skills, which enable documents/reports to be produced quickly and accurately using various IT packages.

Information resources The post holder will be required to demonstrate proficiency in the use of all office IT applications i.e. word processing, e-mail outlook, accessing of internet, maintenance of excel spread sheets and database management Freedom to Act The post holder is expected to be able to use their initiative although will work under the supervision of a Senior FCT Staff Partnership Working/Collaboration The post holder is expected to be able to work in collaboration with other NHS GM Integrated Care colleagues including Finance and Contracting Team and to work closely with staff at other NHS organisations and at Nursing Homes. Research, Development and Audit The post holder is expected to cooperate with internal and team audit procedures for the purposes of continuous improvement of the Teams work. Corporate Responsibilities As a representative of the NHS Funded Care Team you will be expected: Promote the teams vision, and mission and to uphold GM Integrated Care values in all day to day activities and delivery of services; Participate in the objective setting process as part of the annual Performance Development Review/appraisal process, to understand how own role and objectives are linked to team, directorate and corporate objectives, to review what aspects of your role are being done well, and to identify any areas for development.

Undertake relevant activities and mandatory training to meet objectives identified in Personal Development Plan. Adhere to all GM Integrated Care policies and guidelines, including HR, Information Governance, Risk Management and Health & Safety policies. Comply with relevant GM Integrated Care and own professional codes of conduct and accountability. Maintain professional registration if this is a requirement of the job.

Carry out your duties in a way that supports equality and values diversity. This responsibility includes your actions in relation to service users, carers, work colleagues, people in other organisations and members of the public. Undertaking risk assessments in line with GM Integrated Care risk assessment process; Reporting all incidents, near misses and hazards in line with GM Integrated Care reporting arrangements/system Undertaking a statutory duty of care for your own personal safety and that of others including in relation to Covid specific guidance Attending all statutory and mandatory health and safety training, appropriate to the role Maintain the security and confidentiality of information you come across in your role in GM Integrated Care in line with GM Integrated Care policies and protocols. All employees have a responsibility to protect and safeguard vulnerable people (children and adults).

They must be aware of child and adult protection procedures and who to contact within GM Integrated Care for further advice. All employees are required to attend safeguarding awareness training and to undertake additional training appropriate to their role. To carry out all duties and responsibilities of the post in accordance with GM Integrated Care Equality, Diversity and Human Rights policies, avoiding unlawful discriminatory behaviour and actions when dealing with colleagues, service users, members of the public and all other stakeholders. To promote awareness of and respect for Equality, Diversity and Human Rights in accordance with GM Integrated Care policies and procedures.

The job description and person specification are an outline of the main tasks, responsibilities and requirements of the role. The post holder will carry out any other duties as may reasonably be required by their line manager commensurate with the band of the post. The job description and person specification may be reviewed on an on-going basis in accordance with the changing needs of the GM Integrated Care.