We have a Clinic Clerk vacancy available within the CardioRespiratory Diagnostics Department. Working Hours will be 37.5 Monday - Friday.

This is an exciting opportunity for a self motivated and enthusiastic person to take on a challenging and sometimes pressurised role. The successful candidate will have excellent communication and organisational skills with the ability to work on their own initiative and as part of a multi-disciplinary team. You should have a polite, friendly manner, and be able to deal with sensitive and confidential information professionally.

Arrange the booking, reception and follow up of out-patients for any clinician in accordance with agreed requirements.

Complete all required documentation and computer records.

Deal with any difficulties relating to the clinic, referring to a higher level if required, and makes suggestions for improvement.

Receive and acknowledge incoming referral letters as appropriate.

Refer letters to Consultant/clinician for further advice as required.

Book and advise patients of appointments using the Trust’s booking protocols.

Ensure clinics are booked to full capacity as per the agreed schedule.

Make suggestions as to any modification to ensure smooth running of clinic based on demand.

Ensure that all outpatient targets are met, in relation to appointments.

Registering urgent patients if have appropriate system access

All new colleagues can expect to receive a warm and friendly Wirral welcome from the very first time they make contact with us. We are described as “competent and caring staff” by our patients.

Wirral University Teaching Hospital NHS Foundation Trust is situated on The Wirral peninsula which has a stunning coastline and beautiful countryside surroundings, with great activities for its residents.

We are one of the largest and busiest acute Trusts in the North West of England, comprising of the Wirral’s only Emergency Department. We provide a high quality range of acute care services and employ over 6,000 staff, who serve a population of approximately 400,000 people across Wirral, Ellesmere Port, Neston, North Wales and the wider North West footprint.

We have approximately 855 beds trust-wide and our financial turnover is in excess of £337m.

The Wirral is easily accessible with excellent transport links including motorway, train, bus or ferry and within easy reach to the major cities of Liverpool, Chester and Manchester as well as neighbouring North Wales.

Please see attached Job description for further information about the Clinic Clerk position available with WUTH.

This vacancy is being advertised as an apprenticeship and as such the salary for the role if reflective of this. Those who currently hold and can evidence the essential qualifications need not apply. Your application will not be shortlisted if you hold the essential qualification(s).

Although English and Maths at level 2 is not required for the role, it is a requirement to complete the apprenticeship and need to be in place by the end of the apprenticeship. If you do not hold or cannot evidence English and Maths at level 2 then support will be provided for the successful applicant(s) as part of the Trust’s apprenticeship offer.

Staff entering employment with the Trust via an apprenticeship pathway will be paid on the Trust’s local apprenticeship pay scale for the duration of their training programme. For the first 12 months of employment the staff member will be paid 75% of the payband minimum. From the start of month 13 until the end of their apprenticeship programme, the staff member will be paid 95% of the payband minimum or the national living wage (whichever amount is the higher amount).

Existing staff moving into an equal or higher banded apprenticeship role cannot be financially disadvantaged in doing so they will remain on their current pay scale or move onto the apprenticeship pay scale (whichever is the higher amount).

Existing staff moving into a lower banded apprenticeship role will move onto apprenticeship pay scale until the completion of the programme.

For further information on the apprenticeship programme please speak to a member of the
Vocational Development Team on 0151 482 7981