About Us:

We are a growing company based in Nuneaton, UK. As we expand, we're creating this exciting new role to streamline our operations and leverage technology to boost our productivity. This is a unique opportunity to make a significant impact in a dynamic, evolving business environment.

Job Summary:

We're seeking an enthusiastic and versatile Business Operations & Technology Coordinator to join our team. This newly created position is perfect for someone who thrives on variety, enjoys problem-solving, and has a passion for using technology to improve business processes. You'll play a crucial role in enhancing our operational efficiency and driving the adoption of technology across the company.

Key Responsibilities:

Project Coordination (25% of time)

• Lead and facilitate both internal and client-facing projects
• Create and maintain project timelines and Gantt charts
• Coordinate and facilitate a key project to review existing use of technologies, including CRM and other software packages
• Identify opportunities for process improvements and technology adoption
• Collaborate with functional managers to embed efficient project management processes
• Support the implementation of new initiatives and change management processes
• Ensure all projects are running to plan and deadlines are me

Cross-Team Coordination and Technology Support (25% of time)

• Foster communication and collaboration between different teams
• Ensure effective use of Microsoft tools (Office 365, Teams, OneDrive, SharePoint)
• Provide guidance on Microsoft Dynamics CRM and support its optimization
• Work with managers to integrate technology into daily operations
• Facilitate cross-functional meetings and workshops

Knowledge Management and Standard Operating Procedures (25% of time)

• Develop and maintain a comprehensive company-wide knowledge library
• Ensure SOPs are up-to-date, efficient, and fully integrated into our knowledge management system
• Collaborate with department heads to document and improve best practices
• Lead initiatives to promote knowledge sharing and best practice adoption across the organization

Executive Support and Administration (15% of time)

• Manage directors' diaries effectively, including scheduling and prioritizing appointments
• Support directors with time management and meeting preparation
• Arrange high-level meetings and prepare necessary materials
• Conduct research and prepare reports to support executive decision-making
• Handle sensitive and confidential information with discretion

Training & Development (10% of time)

• Design and create engaging training materials for external presentations
• Work with team leaders to identify training needs and develop tailored solutions
• Facilitate workshops and training sessions on project management, knowledge management, and technology tools
• Develop resources to support ongoing learning and skill development across the organization

Qualifications

• Bachelor's degree in a relevant field OR equivalent work experience
• Excellent knowledge of Microsoft Office 365 suite, particularly Teams, OneDrive, and SharePoint
• Familiarity with or willingness to quickly learn Microsoft Dynamics CRM
• Strong project management and coordination skills
• Exceptional communication and interpersonal skills
• Ability to work on own initiative and proactively manage multiple priorities
• Demonstrated ability to work effectively in a cross-functional environment
• Strong problem-solving skills and meticulous attention to detail
• Ability to be assertive and proactive when working with busy managers

Job Types: Full-time, Permanent, Graduate

Pay: £28,000.00-£34,000.00 per year

Additional pay:

• Bonus scheme

Benefits:

• Free parking
• Work from home

Schedule:

• Monday to Friday

Application question(s):

• Exceptional communication and interpersonal skills - Demonstrated within the CV

Work Location: In person

Application deadline: 21/09/2024
Reference ID: CO1