SUMMARY:

Established in 1985 in London, the Network Aviation Group spans five continents. We offer a variety of sales and services to client airlines, as well as managing a fleet of freighter aircraft, together with partners and suppliers, on a network of scheduled routes and charters worldwide.

The Commercial Ops Support & Planning Officer will sit within the commercial department as a liaison between the commercial/charter team and the operations department.

This position would suit a commercially-minded and operationally aware individual with previous commercial or operations experience ideally in the airline, airfreight, or logistics industries.

PRINCIPAL ACCOUNTABILITIES:

The Commercial Ops Support & Planning Officer is principally responsible for:

• Liaising with charter customers for operational coordination;
• Gathering flight paperwork;
• Liaising with the Operations team for permit updates;
• Liaising with the Unit Load Device (ULD) Control Team;
• Co-ordinating cargo deliveries;
• Assisting the Commercial and Operations teams with long-term planning, maintenance planning, and Aircraft on Ground (AOG) recovery planning;
• Assisting with charter planning – sourcing maximum payloads and checking operational possibilities at ad-hoc stations;
• Assisting the commercial team with Cargo Booking System entries;
• Assisting the commercial team with reviewing and approving ad-hoc invoices;
• Fuel policy management;
• Managing airport databases;
• Other reasonable work-related requests as directed by the Line Manager.

REQUIRED SKILLS, EXPERIENCE AND COMPETENCIES:

Excellent operational knowledge in the air cargo industry.

A demonstrable passion for customer service

Team Working and Communication

• Exceptional communication skills
• Demonstrable collaborative skills with internal and external stakeholders

Attention to Detail

• A highly analytical eye for detail with tenacity and proactivity to ensure the highest levels of accuracy.
• Efficiency and organisation in all responsibilities.

Flexibility/Resilience

• A flexible approach to working hours - the role will involve some out-of-hours work within a 24/7 business.
• Dealing effectively with day-to-day responsibilities, often under time pressure.
• Ability to manage multiple tasks simultaneously, and to prioritize where necessary

Integrity and Commitment

• Ability to demonstrate a high level of integrity and work ethic
• A can-do attitude with a keen willingness to learn and develop.

IT skills

• Good IT knowledge of Microsoft suite of programmes
• Ability to perform & analyse mathematical calculations

AN EQUAL OPPORTUNITIES EMPLOYER:

This Organisation is an equal opportunities employer. Positions are open to all suitably qualified candidates, regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex or sexual orientation

Job Types: Full-time, Permanent

Pay: £25,000.00-£29,500.00 per year

Work authorisation:

• United Kingdom (required)

Work Location: In person