****This job role starts on the 28th May****

What's in it for you?

Are you a customer service representative looking for a role that rewards you the more committed you are to helping to understand your customer? Do you have experience in retail, or have you worked in a sales environment? If so, we have a great opportunity for you.

Customer Service Advisor Role

Your purpose will be to retain as many customers for Foundever’s client as possible through tailoring broadband, TV and mobile phone packages to meet the customers’ lifestyle and needs. This success will be rewarded with commission- you will see a reward for every customer that you retain.

After training with us at Foundever you will be rewarded for truly understanding customers’ needs by tailoring a broadband, TV and mobile phone package that is perfect for them. Your goal is to retain customers by matching packages to their preferences and lifestyles.

If you have experience in retail, care, office work, sales or hospitality (whether that is bar, catering, restaurant, hotel or kitchen) then you have the perfect transferable skills. If you don’t have experience, don’t worry! We are very experienced at providing very specific training to make you a customer service expert. All we ask is that you have a passion for helping people and are able to talk on the phone. Computer literacy is also necessary.

Remember, the commission is excellent. Your reward will depend on your own drive to do well. We will support you with this by giving all the tools you need, but understanding your customer will drive your ultimate success.

All employees get access to Wagestream. This money management app lets you choose when to get paid, put money aside each month, get discounts on your shopping, check your benefits entitlement and much more.

Foundever

Your working life is how you spend a large proportion of your time. Why not spend it realising your potential At Foundever we focus on you and, with your drive, look to create your best moments.

Supported by our company values of creativity, commitment and connection; if you already live these principles day to day then you’re a perfect candidate for us and we want to hear from you. Does this sound like you? We will give you the tools to be able perform and have your hard work very well rewarded.

At Foundever, we work with clients across a multitude of industries such as, retail, health care, hospitality, catering, sports, office, government and many others. Foundever securely connects brands with their customers 9 million times daily in +60 languages. Our global footprint makes us one of the few true global players in the industry.

If this really interests you and are attracted in pushing yourself to a great earning potential, then please, apply now and our Recruitment Team will be more than happy to speak with you.

#swagb08

Job Types: Full-time, Permanent

Pay: £11.44 per hour

Expected hours: 37.5 per week

Benefits:

• Employee discount
• Free parking
• Health & wellbeing programme
• On-site parking
• Store discount

Schedule:

• Day shift
• Overtime

Supplemental pay types:

• Commission pay

Work Location: In person

Expected start date: 28/05/2024