Are you a customer service representative looking to expand your skills and maximise your potential earnings?

Supported by our company values of creativity, commitment and connection; if you already live these principles day to day then you’re a perfect candidate for us and we want to hear from you. Does this sound like you? We will give you the tools to be able perform as a customer service advisor and have your hard work rewarded.

Are you looking for a role that rewards you the more you put in? With our sales through service commission structure our customer service representatives can take home up to £25,000 per year. The better customer service advisor you are, the better customer service you provide and the more you can increase your earnings!

The role:

Our most successful customer service advisors regularly see commission payments of more than £200+ per month. These agents have a real passion for providing excellent customer service by understanding their customers, building relationships and taking ownership, ensuring to get a resolution the first time, every time. Our very best customer service representatives are highly self-driven with a strong desire to succeed.

We are seeking friendly, outgoing customer service advisors to join our growing team of customer service agents. You will be supporting one of our biggest clients, speaking to customers daily via inbound calls. You will be responsible for resolving queries or problems, and also matching our customers to the best deals to suit them for TV, broadband and phone.

If you have a passion for delighting customers, then we already have that in common. We are looking for customer service advisors who are;

• Confident communicators and able to deal with customers via telephone.
• Comfortable navigating through multiple computer systems.
• Able to work as an individual but also contribute to our fantastic culture.
• Pro-active in resolving problems as and when they arise.
• Experienced in conflict resolution
• Looking to establish themselves with a continually successful and growing business.
• Able to work to high levels of accuracy in a fast paced environment.
• Transferable skills within Retail, Hospitality and other customer service leading sectors.

What we offer for our Customer Service Advisors ....

Our Customer Service Advisors operate in a call centre environment and work over 7 days.

Our opening hours are:-

• Monday - Friday 08:00 - 21:00
• Saturday and Sunday 08:00 - 18:00

Wagestream

All employees get access to this money management app gives you access to a toolkit of services built around your pay. It can help you to:

• Use Flexible pay to choose when to get paid throughout the month.
• Track your shifts, earnings and spending in one place.
• Build a rainy day pot to reduce financial stress and reward yourself in the future.
• A Benefits checker to calculate what government support you could be missing out on.
• Chat to a Financial Coach to get expert guidance about your money.
• Get discounts on your shopping with Vouchers.

Plus

• Industry Leading training and support.
• Continued development and opportunities.
• Wellness Programmes
• Company events
• Casual Dress Code
• Work from home opportunities

What are you waiting for? Apply NOW and join our Maxim family as a Customer Service Advisor!

Data Notice The personal data you provide in your application, and as part of the recruitment process, will only be held and processed for the purpose of the selection processes of Foundever and in connection with any subsequent employment or placement, unless otherwise indicated. Your data will be retained only for as long as is permitted by UK legislation and then destroyed.

Job Types: Full-time, Permanent

Salary: From £22,308.00 per year + commission

Benefits:

• Casual dress
• Company events
• Company pension
• Employee discount
• Free parking
• Health & wellbeing programme
• On-site parking
• Transport links
• Work from home
• Monthly Pay

#maxgb12

Job Types: Full-time, Permanent

Pay: From £22,308.00 per year

Benefits:

• Canteen
• Casual dress
• Company events
• Company pension
• Employee discount
• Free parking
• On-site parking
• Transport links

Supplemental pay types:

• Commission pay

Application question(s):

• By submitting your application, you are agreeing to full time work, including weekends!
• Are you able to commute to Maxim Park, Motherwell? Please ensure you can commute before applying!
• Can you start on the 27th May?

Experience:

• Customer service: 1 year (required)

Work Location: In person

Reference ID: #maxgb12
Expected start date: 27/05/2024