Be part of something great!

Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people’s lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.

The Health and Wellbeing Coach provides personalised support to individuals to empower them take control of their own health and wellbeing with a focus on lifestyle behaviour change, inclusive but not limited to the core areas of:

• Healthy Eating and Nutrition
• Smoking Cessation
• Physical Activity
• Weight Management
• Alcohol consumption
• NHS Health Checks (outreach)

As a Health and Wellbeing Coach, you will facilitate people in establishing and attaining health-promoting goals, set by the person to change lifestyle-related behaviours, with the intent of reducing health risks, improving self-management of chronic conditions, and improving quality of life.

The Health and Wellbeing Coach is also responsible for delivering face-to-face, telephonic, and digital health coaching support to individuals from a wide range of community and healthcare settings via a combination of one-to-one and group-based support in line with need, location and offer.

PLEASE NOTE: Mainly in the community with elements of working from home

Job Summary

To provide a health coaching service for eligible participants that supports people to gain and use the knowledge, skills, and confidence to become active participants in their health and wellbeing so that they can reach their self-identified health and wellbeing goals, including, but not limited to:

• Triage and assessment
• Agenda setting
• Lifestyle behaviour change support to (e.g.) stop smoking, move more, achieve a healthy weight/diet, reduce alcohol consumption levels.
• Problem solving
• Motivational interviewing
• Goal setting
• Signposting

Delivery multi-channel, personalised health coaching support to individuals and groups in line with their needs and preferences including:

• Face-to-face, telephonic, and digital health coaching
• Multi-mix communications methods including in-app messaging, text, and email.
• Share helpful and supportive resources in line with goal, stage of journey, confidence, and motivation.
• Advocate the use of behaviour tracking tools (online or offline)
• Appraise individuals and population caseloads daily to ensure participants are provided with the right intensity and frequency of support to drive sustained behaviour change.
• A strength-based approach, that maximising opportunities to utilise local community assets and efficient utilisation of the wider health and wellbeing economy.

To deliver services in line with quality standards, national / government guidelines, and role boundaries, with the ability to identify and act accordingly when coaching is not appropriate and being able to sensitively discuss alternatives or escalate appropriately – inclusive on supporting onward referral to wider services.

Qualifications & Experience

Essential:

• Relevant health coaching qualification or an accredited health coaching skills programme.
• Experience of direct health coaching delivery
• Experience in delivering behaviour change interventions for specific lifestyle related issues (e.g., smoking cessation, physical activity, NHS Health Checks, weight management, alcohol reduction)
• Evidence of supporting vulnerable individuals through a change process
• Experience of caseload management demonstrated via the use of a Case Management System
• Experience of inputting and processing data where accuracy, targets and time deadlines are operating in the workplace.
• Experience of supporting vulnerable individuals through a change process
• Evidence of continuous professional development to ensure the delivery of the most recent and up to date health coaching provision to the correct quality standard.
• Experience of working in a health, community or social care environment or good understanding of the issues around maintaining a healthy lifestyle Desirable:
• Membership of professional body (ICF, EMCC, AoC, UKHCA)
• Experience of managing and supervising individuals and teams.
• Educated to degree level in a relevant subject e.g., Psychology, Behavioural Science etc.
• Experience of supporting people remotely / telephonically / digitally
• Evidence of working with individuals with long term health conditions

EEO Statement

MAXIMUS is committed to developing, maintaining and supporting a culture of equality and diversity in employment in which our employees as well as candidates for employment are treated equitably. We understand that a diverse workforce adds to our competitive advantage; and as such, we aim to ensure that job applicants do not receive less favourable treatment on the grounds of sex, race, marital status, disability, age, part-time or fixed term contract status, sexual orientation or religion, or is disadvantaged by conditions or requirements that cannot be shown to be justifiable. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.

Where reasonable, MAXIMUS will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.

Job Types: Full-time, Permanent

Pay: £23,700.00-£28,700.00 per year

Benefits:

• Company pension
• Employee discount
• Store discount
• Work from home

Schedule:

• Monday to Friday

Licence/Certification:

• Driving Licence (preferred)

Work Location: In person