We are looking for a Despatch Operative to join our team.
This is a key role as part of the site Logistics team. Providing a very important link between Traffic Planning, Yard Operations, Drivers, Sales and Sock Control. As part of this team the job holder should support the achievement of the departmental objectives and strive to improve customer service through the promotion of a right first-time philosophy.

How will you contribute?

• To ensure the daily loading record sheet is completed each day.
• To ensure that paperwork for all drivers is administered correctly for all deliveries, collections, return to works and replenishments.
• To ensure all visiting drivers are aware of the site rules, traffic routes and are wearing the correct personal protective equipment.
• To acts as the first point of contact on site and with the Sales department to process queries.
• To report all missing stock items to the Yard Team Leader at time of loading and fill in discrepancy form for Stock Control department.
• To administer completed paperwork to relevant departments including loading and delivery notes to invoice management and RPL’s and RTW’s to Site Stock Controller.
• To maintain a high level of communication with loaders to ensure continuity of loading is maintained during breaks and shift changes.
• To ensures all loading notes are completed correctly by loaders to meet the requirements of the company quality systems to meet ISO 9001:2000.
• To ensure the department complies with EU Regulation 3821/85 for the completion of tachograph charts by administrating the issuing and collecting of data on a weekly basis from all HGV drivers.
To ensure the department complies with Operator Licence requirements for daily defect reporting.

What will you bring?

• Knowledge of Workplace Transport Safety Legislation, manual handling, safe working practices to maintain accreditation to OHSAS 18001.
• A good understanding of transport supervision and traffic planning.
• Good written, numerical and verbal communication skills.
• Good customer service and team working skills.
• Have a flexible approach to changes in working hours and shift changes sometimes at short notice to meet company requirements.
Will actively participate in related company training schemes to improve personnel development so you can work in other areas of the business as required.

Our Culture & Benefits

In addition to generous remuneration, we really value our people and offer a friendly, safety-first working environment, along with other benefits including company pension scheme, generous holidays, cycle to work scheme, employee benefits include, online discount platform, onsite parking and much more.

Our people are at the core of our business and what makes Wincanton great. That’s why we also provide significant opportunities for career development and progression, as well as training enrichment and multiskilling, in a dynamic working environment.

Be a part of our values; We’re Thoughtful, We’re Aiming High and We’re Prepared.

Our Commitment

We are committed to providing equality of opportunity for all employees. We strive for an environment where all colleagues feel included, supported and valued, whilst feeling they can be their whole selves within our workplaces. We are proud that our colleagues represent us and our successes and we welcome your application.

About Us

Wincanton is a leading supply chain partner for British business, providing supply chain solutions up and down the country with 20,000 colleagues working across more than 200 sites.

Through a wealth of experience and knowledge Wincanton provides business critical services including storage, handling, and distribution; high volume eFulfilment; retailer ‘dark stores’; two-person home delivery; fleet and transport management; and network optimisation for many of the UK’s best-known companies.