Job Description
NHS Bookings - Administrator
Location: Woodlands Hospital, Kettering
Hours: 37.5 hours per week, Full-time, Monday to Friday between 09.00 and 17.00
Salary: Depending on experiences + Benefits
Summary:
Woodland Hospital is one of Northamptonshire's leading private hospitals located in Kettering. Woodland Hospital has 35 single rooms, all with en suite facilities, a multi bedded day ward and a two bedded high dependency unit. By investing in advanced medical technology, the hospital offers a wide range of treatments and services. The fully equipped theatre suite with ultra clean air technology is particularly suitable for orthopaedic procedures offered such as arthroscopy, hip and knee replacements, including hip resurfacing and spinal surgery.
The Role
Exciting opportunities have arisen at Woodland Hospital as we continue to expand with a new Day Case Hospital. We are seeking enthusiastic and highly motivated individuals with excellent interpersonal and customer services skills. You will be joining our successful Admissions team. The successful applicants will take pride in ensuring all our patients receive a first-class experience.
Other aspects of the role are; working with different stakeholders within the business such as; Consultants / Medical Secretaries and the Senior Leadership team. You will need to have the ability to organise and prioritise your own workload whilst working under pressure, be target driven and have a proven track record of achieving results.
The working hours will be 37.5 hours per week, Monday to Friday between 09.00-17.00.
High-level duties include:
- Booking Inpatient Admits
- Patient enquiries
- Consultant Patient Waiting Lists and RTT
- Self-Pay, Insured and NHS Patient process
- Effective Theatre List Management
- Daily reports / KPI’s
- Internal Funding Requests (IFR)
What you’ll bring with you
- Proven track record of achieving targets whilst maintaining an outstanding level of customer service
- The ability to work under pressure whilst remaining patient / consumer focused
- Excellent verbal and written communication skills
- Proficient computer skills to include Excel and Word
- A flexible and positive attitude
Benefits:
- 25 Days Leave + Bank Holidays
- Buy & Sell Flexi Leave Options
- Private Pension where Ramsay will match up to 5% after a qualifying period
- Flexible shift patterns available where possible
- Enhanced Competitive Parental Leave Policies
- Private Healthcare for you and dependents includes online GP
- Life Assurance (Death in Service)
- Free uniform
- Free Training and Development via the Academy
- Free Parking on site for workers (where possible)
- Subsidised staff restaurant (where possible)
- Over 8,000 discounts and special offers via benefits portal
- Book discounted cinema tickets on the dedicated cinema portal
- The Blue Light Card Scheme
- Attractive enhancement rates for permanent and bank work: 30%–100% for evenings, weekends and Bank Holidays
About Us:
Ramsay Health Care UK is a well-established global hospital group with over 50 years’ experience. We are a global provider operating in 11 countries with 77,000 staff who treat 8 million patients each year. It is well respected within the healthcare industry and is one of the leading providers of independent hospital services in England. We are well known for our strong, long-standing relationship with the NHS.
We love people with a positive, “can do” attitude who want to make a difference in their work. "Our employees are Ramsay." The skills and commitment of our employees forms the basis for our success.
We know our people are our greatest asset, our business is growing and we would like you to join us. “The Ramsay Way” culture recognises that people – staff and doctors – are Ramsay Health Care’s most important asset and this has been key to our ongoing success.
We are proud of our ‘Speak Up for Safety’ programme and ensure that the patient is at the heart of everything we do. Join us and have more ‘Time to Care’.
We are committed to equality of opportunity for all. This position is subject to an Enhanced DBS check.
We value your application and welcome any questions you may have prior to applying. Please be advised that we reserve the right to close our advertisements prior to the announced closing date to ensure a quality recruitment process.
We care.
It’s more than what we do, it’s who we are. Everything we do is about striving to deliver the best care. And it's a belief that's as true today as it was when we welcomed our first patients in 1964.
“The Ramsay Way” culture recognises that our people are our most important asset and this has been key to our ongoing success.
We are proud to support the UK’s Armed Forces and Reservists and have already achieved the Silver Award as part of the MOD’s Armed Forces Covenant Employer Recognition Scheme. The scheme recognises employers who actively support Defence while encouraging other organisations to adopt the same behaviours in their workplace. As a company we are committed to supporting the wider Armed Forces community and this includes our staff as well as our patients.
We are committed to equality of opportunity for all. This position is subject to background and DBS checks.